Privacy Policy

Effective Date: November 6, 2025

Welcome to SnapBasket! This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”) and related services operated by SnapBasket Technologies (“we,” “our,” or “us”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Name, phone number, email address, and delivery address collected during registration or checkout.
Payment Information: Payment details processed securely via Razorpay or other authorized payment gateways. SnapBasket does not store your full card or UPI details.
Location Information: Optional, to provide accurate delivery services and nearby store offers.
Device Information: Device model, operating system, app version, and usage statistics used for app performance and analytics.

2. How We Use Your Information

To process orders, payments, and deliveries.
To create and manage user accounts.
To send order updates, promotional offers, and notifications.
To improve app functionality, security, and user experience.
To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share limited data only in these cases:

With delivery partners and service providers to complete your orders.
With payment processors (e.g., Razorpay) for secure transactions.
When required by law, regulation, or legal request.

4. Data Security

We use modern encryption, secure servers, and access controls to protect your data. While we strive to ensure your information remains safe, no digital transmission can be guaranteed 100% secure.

5. Your Rights and Choices

You may access or update your account information in the app.
You may opt out of marketing emails and push notifications at any time.
You can request deletion of your account and data by emailing us at support@snapbasket.in.

6. Data Retention

We retain user information only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes. When no longer needed, your data is securely deleted or anonymized.

7. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a child has provided information, please contact us to remove it.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website and will include the effective date above. Continued use of the App after updates signifies acceptance of the revised terms.

9. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact us:

SnapBasket Technologies
Email: support@snapbasket.in
Website: https://snapbasket.in
Address: Available upon request