Refund Policy
SnapBasket: Refund & Return Policy
1. Overview
At SnapBasket, we strive to ensure you receive the freshest and highest-quality products. We understand that occasionally an order may not meet your expectations. This policy outlines the steps to request a return or refund.
2. Eligibility for Returns
Non-Returnable Items: For safety and hygiene reasons, we cannot accept returns for:
Items that have been opened or partially consumed.
Items without original tags or packaging.
Personal care or beauty products (if seal is broken).
> we Have a 24Hours Return Policy
3. How to Request a Refund/Return
If you have an issue with your order:
Contact Support: Email us at
[snapbasket2025@gmail.com]or call our support line at[7675053996].Provide Details: Include your Order ID, a brief description of the issue, and clear photos if the item is damaged or incorrect.
Verification: Our team will review your request. We may require you to return the item to our delivery partner upon their next visit.
4. Refund Process
Approval: Once your return request is approved, we will process the refund.
Processing Time: Refunds are typically credited back to your original payment method (e.g., credit card, bank account, or digital wallet) within 5–10 business days, depending on your bank’s processing time.
Store Credit: Alternatively, you may choose to receive your refund as SnapBasket Credit, which is often processed faster and can be applied to your next purchase.
5. Order Cancellations
You may cancel your order at any time before it is marked as "Out for Delivery" via the app.
Once an order is in transit, we cannot guarantee cancellation. If you refuse delivery, a restocking fee may be deducted from your refund.
6. Policy Updates
SnapBasket reserves the right to modify this policy at any time. Significant changes will be communicated via the app or email.
Shipping :
The product will be shipped with in 2-3 days and will be delivered with 5-7 days
